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Entering the Store will constitute your acceptance of the Terms of Sale, whether you have read them or not. If you do not agree to abide by these terms, please do not use the Store. These terms may vary periodically and you are encouraged to review it from time to time.
We will ship your order within 2 business days according to the shipping terms which you selected. If the item is not available or cannot be shipped within 2 business days, we will contact you. We accept Mastercard, Visa and American Express and use a secure pay site for all transactions. IF YOU HAVE ANY DIFFICULTY ORDERING THROUGH OUR WEB SITE, have any questions or would like to speak to someone personally, PLEASE CALL ERICA OR BARBARA DURING NORMAL BUSINESS HOURS AT 212-751-0223 and they will assist you.
If anything we sell you fails to perform as it should within the first 60 days, we will repair or replace it at our expense. We can not be responsible if you use an item improperly or connect it to an electrical outlet incorrectly nor can we accept any liability beyond the cost of the product.
Contact us as shown below and we will issue you and authorization number to return merchandise that fails to perform.
Write us:
Frost Lighting
Attn: Erica
P.O.B. 489, FDR Station
New York, NY 10150
Call us: 212-751-0223 and ask for Erica (8am-4pm E.S.T)
E-mail us at: Ericao@frostlighting.com
Fax us: 718-426-6098
Frost Lighting respects your privacy and we will not rent, sell, give or divulge your personal or purchase information to any third party, unless it is required to execute your order, without your knowledge and consent.
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